Platform Support Policy

Signocore products are built for platform versions that are still maintained by the people who make them.

• PHP and MySQL/MariaDB: we support versions that still receive official security support from their maintainers, plus twelve months after that support ends
• WordPress: we support at least the three most recent WordPress releases

WordPress numbers its releases sequentially rather than by semantic versioning. Releases such as 6.9 and 7.0 are consecutive and carry equal weight, not a generation apart.

These are limits on how strict we will ever be, not a schedule. We will never require a version newer than the rule allows, and in practice we move later than it permits. Every change is announced in advance, as described below.

Both columns are minimums, so anything newer works too. Every product is tested against WordPress 7.1, the current release.

Requirements differ per product, so check the row for the one you want. These figures come straight from the server that ships the releases, which means they always match what you actually install.

MySQL/MariaDB: As required by your WordPress version.

From 1 November 2026, the next major release of every product requires PHP 8.1 and WordPress 6.9 or newer. Where a product already requires a newer version today (see the table above), that newer version continues to apply.

Sites already on these versions are not affected and see nothing. Sites below them get a dashboard notice ahead of time, as described under "How You Will Be Told". Releases published before the date keep working as they are.

Your license is perpetual, and nothing is ever taken away from you.

• The version you have installed keeps working. Raising a minimum requirement affects future releases only. Your site does not change and nothing stops functioning
• You will never be sent an incompatible update. WordPress checks the requirement before offering an update. If your server does not meet it, the update is not offered at all. There is no failed install and no broken site
• Updates resume automatically. The moment your server is upgraded, the newest release appears in your dashboard as usual. You do not need to contact us, re-download anything, or buy anything again

The trade-off is straightforward: for as long as your server stays behind, the version you are running receives no further updates, including security updates. That is exactly why the rule is written the way it is, and why we wait a full year past the end of PHP's own security support before we move.

Every change to a minimum requirement is announced at least 60 days before the release that enforces it, and usually 90.

The announcement arrives as a notice in your WordPress dashboard, shown only on sites that do not yet meet the new requirement. Sites that already meet it see nothing.

The notice appears in every release from the announcement until the change takes effect, so you will see it whether you update every week or twice a year. The release notes for the enforcing version repeat the requirement, and the table above always shows what is in force today.

Start with your host. On most managed and shared hosting, PHP is a dropdown in the control panel and the change takes a minute. WordPress upgrades from your own dashboard and costs nothing.

If an upgrade genuinely is not possible, here is where you stand:

• Your license does not expire, and the version you have installed keeps working
• If you need to reinstall, you can download the last release compatible with your server at any time, without asking us
• That version will not receive further updates, including security updates
• The moment your server is upgraded, access to current releases resumes with no action from you

We do not refund licenses because a minimum requirement changed. What you purchased continues to work, changes are announced months ahead, and the requirement in force is published here and on every product page before you buy.

Confirming that your server meets the current requirements is your responsibility before you purchase. If you are not sure where your server stands, ask us first and we will tell you.